IMPORTANT NOTICE: We have updated our shipping times and refund policy related to shipping delays. Please read carefully prior to purchase.
As the global logistics network is impacted by the COVID-19 pandemic, shipping times are highly volatile. Global air freight capacity is reduced by approximately 80% and ocean freight is often delayed at major ports.
Our best estimate, as of May 6th, for our shipping time is as follows.
- United States: 2-3 weeks
- Australia: 2-3 weeks
- UK: 2-3 weeks
- Canada: 3-4 weeks
- All Other Countries: 3-4 weeks
During this time, we are unable to offer refunds for shipping delay related issues.
We are not the only online retailer affected by the current situation, please keep in mind that any other website you purchase from will have the same expected delays, but they might not be as transparent about it as we are.
We hope that our honesty and transparency will go towards earning your trust. Thank you for your understanding and patience!